Customer Service and Support
Get More From SC//Platform with ScaleCare Support
In the small and mid-market sectors and at the Edge, IT administrators need a partner in the data center, at the office, and at every branch, store, and satellite location. Think of our ScaleCare Support and Professional Services team as an extension of Scale Computing Platform, putting essential service and support wherever you need it.
Call, email or chat with us. Our support team is available Monday through Friday from 2:00 AM to 10:00 PM ET.
Need immediate support?
For critical concerns, contact Scale Computing at 1-877-722-5359, or find the number for your country or region.
Open or Manage a Support Case
Frequently Asked Questions
Get answers to the most commonly asked questions about ScaleCare Support.
Quick Reference Guide
ScaleCare Support is available by phone 24/7/365 for immediate, critical assistance with your SC//Platform system.
Scale Computing Named Winner of CRN’s 2023 Annual Report Card
This is the fifth consecutive year Scale Computing has been recognized as a CRN ARC Award winner, and the company once again swept all subcategories within each category of their win, including Product Innovation, Support, Partnership, and Managed & Cloud Services.
Gartner Peer Insights ‘Voice Of The Customer’: Hyperconverged Infrastructure
Scale Computing received the highest percentage of five star reviews from customers. Read about it in the Gartner Peer Insights ‘Voice of the Customer’: Hyperconverged Infrastructure.
See What Others Have To Say About Scale Computing
We are proud to have over more than a thousand positive customer reviews on the most trusted third-party industry reviews websites. Read what our customers have to say on Gartner Peer Insights, G2, and TrustRadius.
